I have registered but did not receive my credit score.
There are five (5) steps to complete in order to register:
Step 1 - Register with your personal details (name, phone, ID, etc.) and accept the terms, conditions and give consent to request your data.
Step 2 - Confirm your email address (click on the link in the email sent to address from Step 1).
Step 3 - Purchase a report (score only, full report, or a monthly subscription).
Step 4 - Verify your identity. If you fail, you must fax/email proof of identification
Step 5 - View/download your report.
Once you have completed all of the steps above, your credit score or report should be generated within a few minutes. You can view or download it from your Credit Report History page.
If you have not completed the steps, please contact Support.