I have incorrect or outdated information

Your credit report has been supplied by Experian. 

Please contact Experian directly if you have any of the following queries:

  1. If you feel that the information on your credit report is incorrect.
  2. If any information on your credit report is incorrect or unfair.

Experian Customer Care Division Contact Details:

Help Desk: 0861 10 56 65
Fax: 011 707-6700
Email: consumer@experian.co.za

When you log a dispute you will be required to submit the following:

  • A copy of your ID
  • Your reason for logging the dispute
  • If you are disputing a judgment or admin order, they will need a rescission document

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